How subscriptions, upgrades, and refunds work at Vesavo.
Vesavo uses Paddle as our Merchant of Record. They handle the checkout, tax, and invoices. Your card details are never stored by Vesavo.
Upgrading or changing plan
Open Settings → Billing and select a new plan. Upgrades take effect immediately and the new quota is available right away. Downgrades take effect at the end of your current billing period.
Cancelling
You can cancel from Settings → Billing at any time. Your account stays on the paid plan until the period you've already paid for ends, then drops back to the free plan. Your events and guests are never deleted when you cancel.
Refunds
We offer a 14-day no-questions-asked satisfaction guarantee on every purchase. If something has gone wrong or you've been charged in error, email hello@vesavo.com and we'll sort it out. We also honour all refund rights under Australian Consumer Law. For full details, see our Refund Policy at vesavo.com/refunds.